​ACCESSIBILITY STATEMENT

What web accessibility means to us

Web accessibility means ensuring that every Canadian can access information, education, and civic resources—regardless of ability, technology, or circumstance.

To us, accessibility is not just a technical requirement. It is a democratic one.

Civic education only works when it is available to everyone. If people cannot read, navigate, hear, understand, or interact with information, they are effectively excluded from participation. That exclusion weakens public understanding, erodes trust, and leaves gaps that misinformation and manipulation readily exploit.

Accessibility means designing our platforms so they are usable with assistive technologies, adaptable to different needs, and clear rather than overwhelming. It means reducing barriers instead of assuming a single way people see, hear, read, or interact with the web. It also means continuously improving—because accessibility is not a one-time fix, but an ongoing responsibility.

We view accessibility as part of civic resilience. A society that values informed participation must ensure that access to knowledge is not limited by disability, age, or circumstance. When information is accessible, education reaches further, understanding spreads wider, and democracy becomes stronger.

That is why web accessibility is not separate from our mission—it is integral to it.

Our efforts for accessibility

Accessibility is an ongoing commitment, not a one-time achievement. We actively work to ensure that our digital platforms, educational materials, and public resources are usable by the widest possible audience.

Our efforts focus on practical, meaningful accessibility rather than surface-level compliance. This includes designing content that is clear, readable, and easy to navigate; supporting keyboard-only navigation and screen-reader compatibility; and ensuring adequate contrast, scalable text, and consistent structure across our pages.

We aim to provide accessible alternatives for media where possible, including captions, transcripts, and descriptive text, and we review new content with accessibility considerations in mind before publication. As our educational offerings expand, accessibility is factored into course design, platform selection, and delivery methods.

We also evaluate third-party tools and platforms carefully, prioritizing partners that demonstrate a commitment to accessibility and inclusive design. Where limitations exist outside our direct control, we seek workarounds or supplementary solutions to reduce barriers.

Feedback plays a critical role in our process. We encourage users to report accessibility challenges or suggest improvements, and we treat that input as essential to improving our platforms over time.

Our goal is simple: access to civic education and public information should never depend on ability, technology, or circumstance. Ensuring accessibility is part of how we uphold that principle.

We have also implemented features such as color combinations meeting required contrast, minimized use of motion, and ensured accessibility of all videos, audio, and files on the site.

Our physical accessibility arrangements

We are committed to ensuring that any in-person activities, events, or educational sessions we organize are as accessible and inclusive as possible.

When hosting physical events, we prioritize venues that offer barrier-free access, including step-free entry, accessible washrooms, and seating arrangements that accommodate a range of mobility needs. Where applicable, we work with venue operators to confirm accessibility features in advance and to address any limitations proactively.

We recognize that accessibility needs vary. For this reason, we encourage participants to notify us in advance of any specific accommodation requirements related to mobility, hearing, vision, or other access considerations. Where reasonable and feasible, we will make every effort to accommodate those needs.

For individuals who are unable to attend in person, we aim to provide alternative means of participation whenever possible, such as virtual attendance options or access to recorded educational materials.

Physical accessibility is not an afterthought—it is part of our responsibility to ensure that civic education and public engagement remain open to everyone. As our in-person programming expands, we will continue to review and improve our physical accessibility practices to better serve diverse communities.

If you have questions about accessibility at an upcoming event or would like to discuss specific accommodations, we encourage you to contact us in advance so we can work together to ensure meaningful participation.